Privacy Policy

What we collect

We only collect what you give us. Usually that's:

• Your name
• Your phone number
• Your email address
• Your suburb
• What you need painted
• Anything else you choose to tell us in your message

When you use this website, some basic technical information is also collected automatically — roughly the area you're in, the device and browser you're using, and how you found the site. This comes from the website and the advertising platforms we use, and it isn't used to identify you personally.

How we collect it

We collect it in three ways:

• The enquiry form on this website
• Lead forms on our Facebook and Instagram ads
• Directly, when you call or email us

Why we use it

We use your information to:

• Contact you about your enquiry and give you a quote
• Arrange and carry out the work
• Keep normal business records

We don't sell your personal information, and we don't use it for marketing that has nothing to do with your enquiry.

Who else handles your information

Getting your enquiry from you to us involves a few other services. We use them only to run the enquiry process — never to sell or trade your details:

• Meta (Facebook and Instagram) — where our ad lead forms are submitted.
• Web3Forms — processes the enquiry form on this website.
• Forge West — our marketing provider, which manages our advertising and receives enquiry notifications on our behalf.
• SMS and automation services — used to alert us when a new enquiry comes in.

These providers may store information on their own systems, including on servers outside Australia. They're used to run the enquiry process and nothing else.

Asking for, correcting or deleting your information

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it — just email Admin@brewbuild.com.au and we'll action your request within a reasonable time.

We keep your information only for as long as we need it to respond to your enquiry and for our normal business records. You're welcome to ask us to delete it at any time.

Cookies and analytics

We keep this simple. This website doesn't use analytics, tracking pixels or advertising cookies — only what's necessary for the site to work. If you reach us through a Facebook or Instagram ad, Meta collects information about that on its own platforms, under its own privacy policy — that's outside this website.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed.

Contact

Questions about this policy, or the information we hold about you? Get in touch:

• Email: Admin@brewbuild.com.au
• Phone: 0412 288 871